# 24/7 Visa Concierge

Seamlessly make dining reservations, book staycations, flights and activities.\
Available any time of the day for immediate assistance.

<table><thead><tr><th>Country</th><th width="197.12109375">Hotline</th><th>Email</th><th>Others</th></tr></thead><tbody><tr><td>Singapore</td><td>1800 8232 049</td><td><a href="mailto:SGInfinite@concierge-asia.visa.com">SGInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/658004481292">(+65) 800 4481 292</a></td></tr><tr><td>Australia</td><td>1800 233 688</td><td><a href="mailto:AustraliaInfinite@concierge-asia.visa.com">AustraliaInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/611800555652">(+61) 1800 555 652</a></td></tr><tr><td>Japan</td><td>0120325561</td><td><a href="mailto:JapanInfinite@concierge-asia.visa.com">JapanInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/DEr5QpR">@visaconcierge_jp</a> (including @)</td></tr><tr><td>Korea</td><td>080 4880 880</td><td><a href="mailto:KoreaInfinite@concierge-asia.visa.com">KoreaInfinite@concierge-asia.visa.com</a></td><td>KakaoTalk <a href="http://pf.kakao.com/_xfAYxdb/chat">visaconciergekr</a></td></tr><tr><td>Malaysia</td><td>1800 805 574</td><td><a href="mailto:MalaysiaInfinite@concierge-asia.visa.com">MalaysiaInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/601800805572">(+60) 1800 805 572</a></td></tr><tr><td>Philippines</td><td><p>Globe: 1800 8908 6593</p><p>PLDT: 1800 1441 0080</p></td><td><a href="mailto:PHInfinite@concierge-asia.visa.com">PHInfinite@concierge-asia.visa.com</a></td><td>Viber</td></tr><tr><td>Taiwan</td><td>0080 1103 966</td><td><a href="mailto:TaiwanInfinite@concierge-asia.visa.com">TaiwanInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/4jmV1O7">@visaconcierge_tw</a> (including "@")</td></tr><tr><td>Thailand</td><td>0018 00441 1252</td><td><a href="mailto:ThailandInfinite@concierge-asia.visa.com">ThailandInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/XH7ykr4">@visaconcierge_th </a>(including "@")</td></tr><tr><td>Vietnam</td><td><p>Mobifone: 121020032</p><p>Viettel: 12280780</p><p>Vinaphone: 12011169</p></td><td><a href="mailto:VietnamInfinite@concierge-asia.visa.com">VietnamInfinite@concierge-asia.visa.com</a></td><td>Viber</td></tr></tbody></table>

If you have queries relating to your Card, please contact DeCard Luminaries Customer Service.

{% content-ref url="/pages/qSkTnYmMP6uj9Z0SjMxF" %}
[Customer service](/en/decard-luminaries/customer-service.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.thedecard.com/en/decard-luminaries/24-7-visa-concierge.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.