# 24/7 Visa Concierge

Seamlessly make dining reservations, book staycations, flights and activities.\
Available any time of the day for immediate assistance.

<table><thead><tr><th>Country</th><th width="197.12109375">Hotline</th><th>Email</th><th>Others</th></tr></thead><tbody><tr><td>Singapore</td><td>1800 8232 049</td><td><a href="mailto:SGInfinite@concierge-asia.visa.com">SGInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/658004481292">(+65) 800 4481 292</a></td></tr><tr><td>Australia</td><td>1800 233 688</td><td><a href="mailto:AustraliaInfinite@concierge-asia.visa.com">AustraliaInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/611800555652">(+61) 1800 555 652</a></td></tr><tr><td>Japan</td><td>0120325561</td><td><a href="mailto:JapanInfinite@concierge-asia.visa.com">JapanInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/DEr5QpR">@visaconcierge_jp</a> (including @)</td></tr><tr><td>Korea</td><td>080 4880 880</td><td><a href="mailto:KoreaInfinite@concierge-asia.visa.com">KoreaInfinite@concierge-asia.visa.com</a></td><td>KakaoTalk <a href="http://pf.kakao.com/_xfAYxdb/chat">visaconciergekr</a></td></tr><tr><td>Malaysia</td><td>1800 805 574</td><td><a href="mailto:MalaysiaInfinite@concierge-asia.visa.com">MalaysiaInfinite@concierge-asia.visa.com</a></td><td>WhatsApp <a href="https://wa.me/601800805572">(+60) 1800 805 572</a></td></tr><tr><td>Philippines</td><td><p>Globe: 1800 8908 6593</p><p>PLDT: 1800 1441 0080</p></td><td><a href="mailto:PHInfinite@concierge-asia.visa.com">PHInfinite@concierge-asia.visa.com</a></td><td>Viber</td></tr><tr><td>Taiwan</td><td>0080 1103 966</td><td><a href="mailto:TaiwanInfinite@concierge-asia.visa.com">TaiwanInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/4jmV1O7">@visaconcierge_tw</a> (including "@")</td></tr><tr><td>Thailand</td><td>0018 00441 1252</td><td><a href="mailto:ThailandInfinite@concierge-asia.visa.com">ThailandInfinite@concierge-asia.visa.com</a></td><td>LINE <a href="https://lin.ee/XH7ykr4">@visaconcierge_th </a>(including "@")</td></tr><tr><td>Vietnam</td><td><p>Mobifone: 121020032</p><p>Viettel: 12280780</p><p>Vinaphone: 12011169</p></td><td><a href="mailto:VietnamInfinite@concierge-asia.visa.com">VietnamInfinite@concierge-asia.visa.com</a></td><td>Viber</td></tr></tbody></table>

If you have queries relating to your Card, please contact DeCard Luminaries Customer Service.

{% content-ref url="customer-service" %}
[customer-service](https://help.thedecard.com/en/decard-luminaries/customer-service)
{% endcontent-ref %}